GHA Group (Bryn Melyn, Vale Travel + Others)

[knutstransport]

RE: GHA Group (Bryn Melyn, Vale Travel + Others)

(07/08/2016 12:14)Dentonian Wrote:  Depending on how often the journey fails, where this happens in GM, TFGM will demand to see the ETM readings from the Operator.

I once tried to catch a Cumfybus service in Merseyside. One driver ignored me waiting at the bus stop and drove straight past. I waited until over 5 minutes after the departure time for the next bus and it didn't show up so I walked. I had already purchased a day ticket for buses in the area so I complained to both Cumfybus and Merseytravel. Cumfybus didn't respond but Merseytravel contacted me to say they had checked the tracking system and said they could confirm the second bus arrived at the stop I was waiting at 2 minutes late. That was rubbish so either Cumfybus could fiddle the times or the second bus went down the wrong road and the tracking system was unable to pick that up.