National Express Coach Station in Liverpool to close

[JamesR19]

RE: National Express Coach Station in Liverpool to close

(17/02/2016 14:34)Raawwwrrr! Wrote:  Passengers can purchase National Express tickets from any Bus Station including Queen Square, which is open slightly longer mid-week.

A machine could/and should (if not already) be placed between stands 1 to 3 similar to how some stands have vending machines where passengers can buy tickets from (But It will probably be argued that Megabus could do the same, similar to Manchester Shudehill).

The alternate is Mobile ticketing and Online booking similar to Megabus, which a large number of passengers use anyway as it's cheaper to buy advance tickets.

Expecting passengers to buy tickets at Queen Square (which has the same opening times as Liverpool One apart from 10am-5pm on a Sunday) is defeating the object. I mean by your post if it is a Sunday and I got the train to Lime Street I have to walk to Queen Square and then to Liverpool One which I certainly would NOT be happy about doing that. Also not everyone has the ability to use Mobile tickets or Online tickets so what would they do? I doubt elderly passengers have a smartphone or able to use ticket machines.

Basically what I am saying that right now, 7.15pm, if I needed to travel with National Express in an emergency there is NO way of me purchasing tickets at Liverpool One. However if National Express was based in Liverpool South Parkway they could have an agent in their ticket office which is open from Monday to Saturday 05:50 - 00:15 and Sunday 07:50 - 00:15 so there is plenty of time for passengers to purchase tickets even in an emergency.