Arriva North West - St Helens Depot

[Gillmoss 0324]

RE: Arriva North West - St Helens Depot

(10/07/2014 19:08)V671 DVU Wrote:  And I agree with that! I've literally been in town an hour and a half ago and had to let two 10As go because they were fully seated by time they got to Queen Square. Didn't fancy being on a packed bus in this heat...

Something similar happened to me at the Tescos in Old Swan going to the Coach Station one Bank Holiday Monday in 2012 when I litterally couldn't get on 4 or so buses bound for Liverpool and waited nearly 20 minutes longer than I had to. I did complain to Merseytravel/Stagecoach/Arriva and out of all of them Stagecoach seemed to respond best to the issue and all I got from Arriva was a phone call from their head office not in Merseyside with a rather sarky 'the depot doesn't have double deckers' response on the other end. This is the main reason why I'm pro-deckers for the 10/10A it's not nostalgia but they're really needed.

(10/07/2014 21:19)turbo777 Wrote:  I've read with interest the posts that have been placed on the forum the last few days, I've enjoyed it. Love a good debate.
Unfortunately the decisions to be made going forward are going to be made by overpaid bureaucrats who sit in an office staring at spread sheets, full of statistics all day. I've worked my entire adult life I know how it rolls.
Take a moment to put yourself in the place of a passenger, I'm a fare paying passenger and when I pay my fare I want to be able sit down for my journey, travel on a clean bus, travel on a bus that does not want to appear to want to tear itself apart and so give me an headache in the process. Some of those older buses at St Helens are, and let's not sugar coat it are absolutely dreadful. And St Helens gets used as a dumping ground for Liverpools crap buses. Well I say to Arriva management it's insulting to the people of St Helens that we get sh*t buses, and if what I've read on here is accurate there's more on the way. I want the same standard vehicle Speke have! I'm paying the fare just like they are.

Good post mate and pretty much how I see it. Also the driving staff at SH are doing a good job too esp in the face of the bus lane suspension etc.