Impera Bus & Coach

[F255ytj]

RE: Impera Bus & Coach

(10/08/2013 10:29)motormayhem Wrote:  Impera seem to be trying to much to soon just like supertravel as there expansion seems to be getting set in motion before they have the resources to do it with ie:staff levels and amount of servicable veichles to operate the routes,the best way to do it is do one route at a time and expand at a steady pace as the term "throwing ur eggs into one basket" comes to mind as if you expand to quickly and cant fullfil your commitments due to staff levels and problems with veichles then its clearly going to put the public off wanting to catch the service as they dont wanbabe stood there thinking wether the bus is going to turn up or not which makes them turn back to the larger firms which have the resources to operate at a much higher rate.

Ur right - at the end of the day, customers don't care about excuses (driver shortages, training, vehicle shortages blah blah). They buy a pass and should be able to rely on a timetable. A company should only register a service knowing they've got all the resources in place to run them.

And why was that 31A there last night - that's 2 more customers who'll never buy a day ticket again.
If they're not careful, they'll just be carrying free travel passes soon.