Impera Bus & Coach

[ste]

RE: Impera Bus & Coach

(05/12/2012 22:48)First Class Wrote:  I don't think anyone will be missing Impera in Liverpool!

I do hope they get a grip of themselves and really sort their operations out. Great to have independents, but they need to be inventive, committed and continually invest in their operations, especially into long term assets like their vehicles.

Okay buying a few third/fouth hand buses and starting a couple of services, but if they want to get passengers on their buses, they need to become a lot more attractive to their potential customers. Modern buses, reliable timetables, good value fares and well trained, customer focused staff are essential to their survival.

It will be interesting to see if Stagecoach have much of an effect.

In fairness there buses are modern. After all until the turn of the year ACE & HTL were using buses older than Impera's typical fleet, Cumfy still have S & T reg solos out as well. A passenger will 1) Be happy to see a bus turn up (hopefully on time) and 2) Hope it is easily accessible which their buses are. The timetables are also set by Merseytravel on the 130/210/250 so that is a bit unfair.