Rail Franchising - The Future

[wirralbus]

RE: Rail Franchising - The Future
The Inter city franchises effectively have a different definition of on-time is upto 10 minutes late is classed as on time , but the amount of padding in the timetable on the last leg of the journey usually means that the service arrives earlier than booked , so something major has to have happened on route .

Most of the suburban routes the definition of on time is up to 5 minutes .

PPM (Public Performance Measure) is a mixture of whether the train was on time according to above and whether the service completed the full journey , a service fails PPM if it doesnt complete the full journey .

Sometimes train companies will then talk to Network Rail and try and decipher whom is to blame . There can be various reasons Overhead Line Difficulties (wires detached) , track circuit failures , axle counter failures , staffing difficulties , train failures , passenger sickness the list goes on and on.