Shearings/National Holidays

[gilbert]

RE: Shearings/National Holidays
I never forgave National Holidays for the appalling treatment my wife received on one of their weekend trips when we arrived at the Stagecoach bus station in Stockport just in time to see the coach leaving without her .She was ten minutes EARLY. The bus station office contacted the coach[still before the allotted departure time-the driver refused to come back so I had to drive at breakneck speed to Altrincham to catch the coach up. When we arrived the driver said nothing just scowled at her and hurled her bag into the luggage area.

I made sure that those already on the coach were made aware of what had happened.

National Holidays just did not want to know when I complained. So this guy let all the good drivers down. And their customer services were non existent.

It's still hard to be too sympathetic because of that.